Customers who forget to come back are just one message away
EasiBill tracks every customer's next-due date and sends an automatic WhatsApp reminder before they forget — without you lifting a finger.
WhatsApp · EasiBill
Follow-up Reminders
Ramesh Kumar
Monthly service
Sunita Sharma
Repeat order
Mohan Das
Quarterly checkup
Priya Nair
Follow-up visit
Today's reminder queue
12 messages
Sending automatically at 10:00 AM
67%
of missed follow-ups recovered with reminders
90%+
WhatsApp open rate vs 22% for SMS
3 min
to set up your first reminder template
How follow-up reminders work
Log the visit
When you serve a customer, record their name, item or service, and interval — takes 10 seconds.
EasiBill tracks the due date
The system calculates when the customer is likely due back based on the interval you set.
WhatsApp reminder fires automatically
3 days before the due date, the customer gets a friendly message. No manual work from you.
Customer walks in (or calls)
Recovered visits show up in your analytics so you can see exactly how much revenue reminders brought back.
Everything included
Custom intervals
Set per-customer reminder windows — 7, 14, 30, or 90 days — for medication refills, follow-up appointments, repeat treatments, or restocking a regular order.
WhatsApp delivery
Reaches customers on the app they already use every day.
Opt-out handling
Customers who reply STOP are removed instantly.
Bulk import
Upload your existing customer list via CSV to get started.
Recovery tracking
See exactly how many follow-ups each reminder campaign recovered.
Recurring schedules
Once set up, reminders repeat every cycle automatically.
Common questions
Do customers need to install any app?
No. Reminders go to their regular WhatsApp number — nothing to download.
What if the interval varies customer to customer?
You set the interval per customer. A monthly subscriber gets a different cadence than someone due for a quarterly service.
Can I customise the message text?
Yes. Edit the template from your dashboard. The customer name and item are inserted automatically.
What if a customer doesn't want reminders?
They can reply STOP at any time and are immediately removed from the queue.
Ready to stop losing follow-ups?
Set up your first follow-up reminder in under 5 minutes. Free to start.
Start free — no card needed