GST invoicing for pharmacy6 min read
Are You Losing Sales Due to Forgotten Refills?
EasiBill simplifies GST invoicing for pharmacies
12%GST on most medicines
0%GST on essential drugs
11thGSTR-1 filing deadline
₹40LGSTIN mandatory above
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As a pharmacy
As a pharmacy owner in a Tier 2 city, you're no stranger to the daily grind of managing your business. You wake up every morning at 7:00 AM, get ready, and head to your pharmacy by 9:00 AM. You spend the day attending to customers, managing stock, and handling administrative tasks. However, amidst all the chaos, you often find yourself worrying about one thing - forgotten refills. You have customers who come to your pharmacy regularly to purchase medicines for chronic conditions like diabetes, hypertension, and thyroid. These customers are the lifeblood of your business, but they often forget to return for their refills, resulting in lost sales for you.
Let's consider a specific scenario. Suppose you have 100 customers who purchase medicines for chronic conditions every month. Out of these 100 customers, 20% forget to return for their refills, resulting in a loss of ₹10,000 in sales per month. This may not seem like a significant amount, but it adds up to ₹120,000 per year. Moreover, when customers forget to return for their refills, you're left with expired stock, which is a further loss for your business. You also spend a significant amount of time and money on manual GST billing, which eats into your evenings and takes away from the time you could spend on growing your business.
The problem of forgotten refills is not just limited to lost sales; it also affects your customer relationships. When customers forget to return for their refills, they may end up purchasing medicines from other pharmacies, resulting in a loss of customer loyalty. Moreover, when you're not able to keep track of your customers' purchase history, you're not able to provide them with personalized service, which is essential for building strong customer relationships.
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How Independent pharmacies
How Independent pharmacies Owners Manage This Today
As a pharmacy owner, you may be using various methods to manage forgotten refills and GST invoicing. Here are some step-by-step practical advice you can act on today without any software:
- Maintain a notebook: Keep a notebook to record your customers' purchase history, including the date of purchase, medicine purchased, and the next refill due date.
- Use Excel: Create an Excel sheet to keep track of your customers' purchase history and GST invoicing. You can use formulas to calculate the GST amount and generate invoices.
- Create WhatsApp groups: Create WhatsApp groups for your customers and send them reminders about their refills and promotions.
- Make phone calls: Call your customers to remind them about their refills and to follow up on their purchase history.
- Use GST invoicing software: Use GST invoicing software to generate invoices and keep track of your GST payments.
However, these methods have their limitations. Maintaining a notebook can be time-consuming, and it's easy to make mistakes. Using Excel can be complex, and it may require significant time and effort to set up and maintain. Creating WhatsApp groups and making phone calls can be time-consuming, and it may not be effective in reaching all your customers. Using GST invoicing software can be expensive, and it may not be integrated with your customer relationship management system.
It's also essential to keep in mind the GST regulations relevant to your business. For example, most medicines are subject to 12% GST, while essential medicines like insulin are exempt from GST. You need to ensure that you're charging the correct GST rate for each medicine and generating invoices accordingly.
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How EasiBill Solves
How EasiBill Solves This
EasiBill is a SaaS platform that solves the problem of forgotten refills and GST invoicing for pharmacy owners. The specific feature that addresses this pain is the automatic follow-up reminder system. With EasiBill, you can set up a follow-up interval for each customer, and the system will automatically send them reminders about their refills via WhatsApp or SMS.
For example, suppose you have a customer who purchases medicines for diabetes every month. You can set up a follow-up interval of 30 days, and EasiBill will automatically send the customer a reminder about their refill on the 30th day. This replaces the need for you to manually call or message the customer, saving you time and effort.
EasiBill also provides a bulk GST-compliant billing feature, which allows you to generate and send invoices to multiple customers in one click. This feature is integrated with the customer relationship management system, so you can easily keep track of your customers' purchase history and GST payments.
With EasiBill, you can save up to 45 minutes per day on manual GST invoicing and follow-up reminders. You can also reduce the number of expired stocks by up to 20% by ensuring that customers return for their refills on time. Moreover, EasiBill provides you with retention analytics, which helps you to track your customer relationships and identify areas for improvement.
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Frequently Asked Questions
EasiBill ensures that your customer data is secure by using industry-standard encryption and secure servers. Your data is also backed up regularly to prevent any loss of information. Additionally, EasiBill complies with all relevant data protection regulations, including the Indian Data Protection Bill.
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Get Started with
Get Started with EasiBill
If you're interested in trying out EasiBill, you can sign up for a free trial on the EasiBill website. The trial link is https://dashboard.easibill.com/. You can also contact the EasiBill support team at support@easibill.com to learn more about the platform and to get help with setting up your account. With EasiBill, you can streamline your customer relationship management, GST invoicing, and follow-up reminders, and focus on growing your business.
Built for independent pharmaciesStop doing billing manually.
Stop doing billing manually.
Let EasiBill handle it.
WhatsApp refill reminders, bulk GST invoicing, expiry tracking, and purchase order management — all in one app designed for Indian pharmacy owners.
No credit card required · Works on mobile · Supports multiple branches